harrah's resort and casino southern california

I requested a copy of my bill and was told that since it was zero dollars, that they could not provide me anything, which I know is incorrect. The hotel staff just refer you to the billing department (who does not answer the phone) and who does not return phone calls after leaving a message. Then, I had to wait for the refund of one night to be put back into my account only to have the authorization for incidentals (which is $150) remain on my account for the full 10 days. First off, I was charged for one night when my stay was supposed to be complimentary. From the beginning, it seemed like there was misinformation from the staff at the hotel on several things. We appreciate your cooperation and thank you for understanding.I wasn’t too impressed with the stay at this location. Face masks are available at property entrances, throughout the Casino, and Caesars Rewards Centers.

The universal mask requirement applies to all guests and employees in addition to all vendors, contractors and passersby to our properties. Masks are also not required at outdoor venues, i.e. A mask is not required while in sleeping rooms or while eating and drinking. This hotel mandates that all patrons and employees must wear a mask at all times while inside the hotel. Anyone under the age of 21 will not be allowed on the property.

High-speed WIFI for up to two devices per roomĮffective 5/26/20, the property is now 21+ ONLY.

Two guest admissions per day to the fitness center.

Resort fee $22.38 per night + tax (full amount with tax $25.00).

Enjoy the Ultimate Getaway at Harrah´s Rincon Casino & Resort.

Each room features one king or two queen size beds, a large luxury bath with tub, and a separated glass-enclosed shower area.

Rincon's beautiful 21-story hotel tower has 662 spacious hotel rooms for you to choose from, which includes 111 suites.

Harrah's resort and casino southern california